Collection of Personally Identifiable Information and other Information
When you use our mobile application, we collect and store your personal and business information, including but not limited to name, company name, email address, phone/mobile number, postal address and other business information which may also include bank details, business statutory details and tax registration numbers, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide business contacts, services and features that most likely meet your needs, and to customize our mobile application to make your experience convenient, safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
When you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. This information will not be used by us for any other purpose or interest other than making the same information available to you again for your future use.
When you post messages / chat through our mobile application, or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
App Permissions to be granted before use are as follows :
- Accessing Camera
- Accessing Microphone
- Accessing Internet
- Accessing Files & Media
- Accessing Location
Use of Your Business and Personal Information / Demographic / Profile Data
We use personal and business information to provide the services you request and to facilitate other users on our mobile application with best business information / leads as the prime purpose of the mobile application. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal and business information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; as otherwise described to you at the time of collection; and for business match-making / lead generation for users on the mobile application.
With your consent, we will have access to your SMS, contacts in your directory, location and device information, photo gallery, and any other part/feature of your mobile device that may be necessary for use of various feature and tools on the mobile application. We may share this data with our affiliates. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our mobile application. We identify and use your IP address to help diagnose problems with our server, and to administer our mobile application. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or other business-related information). We use this data to tailor your experience at our mobile application, providing you with content that we think you might be interested in and to display content according to your preferences.
Sharing of personal information
Links to Other Sites
Our mobile application links to other websites that may collect personally identifiable information about you. IIFJAS Marketplace is not responsible for the privacy practices or the content of those linked websites.
Our mobile application has reasonably stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
Authorization to Contact You; Recording Calls; Analyzing Message / Chat Content
IM may contact you using calls, autodialed or prerecorded calls and text messages / notifications, app notifications, at any telephone number that you have provided us, to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) collect a debt; (v) notify your regarding IIFJAS exhibitions / shows / visitor registration (vi) poll your opinions through surveys or questionnaires; or (vii) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you. IM may also contact you using calls, autodialed or prerecorded calls and text messages for marketing purposes (e.g., offers and promotions). IM may share your telephone number with its authorized service providers / strategic partners / associates as stated. These service providers / strategic partners / associates may contact you only as authorized by IM to carry out the purposes identified above.
Privacy of Others
If IM provides you with information about another user / or information of other user(s) you have got through IM, you agree you will use the information only for the purposes that it is provided to you. You may not disclose, sell, rent, or distribute a user’s information to a third party for purposes unrelated to our Services. Additionally, you may not use user information for marketing purposes, via electronic or other means, unless you obtain the consent of the specific user / IM to do so.
We provide all users with the opportunity to opt-out of receiving almost all non-essential communications from us on behalf of our partners, and from us in general, after setting up an account.
Advertisements on our mobile application
We use third-party advertising companies to serve ads on our mobile application. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Grievance Officer / Data Deletion Request
In accordance with Information Technology Act, applicable laws and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Meghana Kumtha
Designation: Manager – Operations & Sales
Radiaant Expositions Ltd. Row House # 3, Beverly Park, Kanakia, Next to Sadhguru Complex, Mira Road East, Thane – 401107, Maharashtra. India.
Contact us: firstname.lastname@example.org
Phone: +91-9004131792 / 8097610001
Time: Monday – Friday (11:00 – 18:30)